Thank you for shopping at our apparel e-commerce company. This Shipping Policy outlines important information regarding the shipping of your made-to-order items within India.
All our items are made to order. Once an order is placed, it will be processed and shipped within 3 to 4 business days from the date of order.
Please note that shipping timelines are approximate and may vary depending on the availability of materials and other factors. Any delays will be communicated to you promptly.
We work with reliable shipping partners to ensure the safe and timely delivery of your orders.
The choice of shipping carrier will depend on various factors, including the location and size of the package.
We charge a flat fee for shipping within India and anything over and above that is borne by us.
Any additional charges, such as customs duties or taxes, will be the responsibility of the customer.
Tracking Your Order
Once your order has been shipped, we will provide you with a tracking number and a link to track your package.
You can use this tracking information to monitor the progress of your shipment until it reaches your specified delivery address.
Please ensure that you provide a correct and complete delivery address at the time of placing your order.
We will not be responsible for any delays or non-delivery caused by an inaccurate or incomplete address.
Our shipping partners will make reasonable attempts to deliver your package.
If you are unavailable at the provided address during delivery attempts, our shipping partner may leave a notification for you to arrange for a re-delivery. Parcels that cannot be delivered after 3 re-attempts will be returned to us.
In the rare event that your package is not delivered within a reasonable time or is lost in transit, please contact our customer support team. We will investigate the issue and work towards resolving it as quickly as possible.
Delivery timeline for International Shipments would be 2 to 3 weeks.
If you have any further questions or require assistance regarding the shipping of your order, please feel free to contact our customer support team at email@example.com.
Please note that this shipping policy is subject to change without prior notice. It is advised to review the policy periodically for any updates.